REI

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4.4

( 8 reviews )

Shoe Stores

Open 09:00 AM - 08:00 PM See Hours

3334 W Friendly Ave Suite 140, Greensboro, NC 27410, United States

+1 3363-233-117

REI, short for Recreational Equipment, Inc., is a renowned outdoor retail brand that offers a wide range of outdoor gear and equipment. With a strong emphasis on quality, sustainability, and customer satisfaction, REI has established itself as a trusted name among outdoor enthusiasts. The company caters to various outdoor activities, including hiking, camping, cycling, and more. REI takes pride in providing high-quality gear from top brands, along with its own line of reliable and durable products. Additionally, the brand offers expert advice, educational resources, and community events to promote outdoor recreation and conservation. As a leader in the industry, REI embodies a commitment to environmental stewardship, resulting in numerous initiatives that focus on sustainability and preserving natural spaces. With multiple retail locations across the country and a comprehensive online store, REI offers a convenient shopping experience for outdoor enthusiasts of all levels.

Amenities and More

Kerbside pickup
Wheelchair-accessible entrance
Credit cards
Debit cards
NFC mobile payments
In-store shopping
In-store pick-up
Quick visit

Reviews

4.4/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Rodger jacobs

March 22, 2024

Not cheap, but the staff was VERY polite and helpful. Mack in shoes did a great job putting up with countless trips to the shoe warehouse. If you need outfoor gear, this is a good choice.

Bob lockwood

March 22, 2024

Nice big store. There's legit nothing bad about the store minus the exorbitant prices, but it is what it is. I love the membership, credit card and resupply!!

Sarah castans

March 22, 2024

The staff are excellent here! They went out of their way to help me find what I needed and were very good about honoring their return policy! Josh (a sales manager) went out of his way to make sure my complicated exchange went well. We spent a good amount of time working it out. He even went out of his way to help me find a gift card that I'de had dropped out of my pocket. He searched the store and asked other associates to keep an eye out. At the last minute, one associate (Brett?) had found it and brought it up to the registers. That is really going out of the way for a customer. I really appreciated that experience here and will definitely be back for my outdoor gear needs.

Vicki desy

March 22, 2024

The only thing a salesman could tell me "that's not in stock but you can order it online. Ended up waisting time going to the store. Will not visit again.

Braden yingling

March 22, 2024

Patagonia told me REI will repair minor things on jackets but they don’t. Complete let down. Friendly folks though.

Alan walters

March 22, 2024

I had a very large return spread out over multiple transactions, Miguel was both kind and patient during the lengthy process! I have had nothing but wonderful customer service from this store :)

Dan de jong

March 22, 2024

Superior quality and service at REI in Greensboro NC. I went in to buy a gravel bike (Cannondale Topstone 4) and ended up getting a size too big with the L, took it back the next day and exchanged it for the M. The guy that helped me was the best version of customer service I’ve ever experienced. Name is Mark at the bike shop. Quality and service wrapped into one at this location!

Julie bark

March 22, 2024

I went in today for a rain jacket (thanks El Niño) and everyone was super nice and helpful! Great experience, good choice of jackets, really nice staff. Thanks!